Christopher Nilsson, Service Experiences Leader for Ikea Australia says: “We know that Aussies are continuing to feel the pinch due to the rising cost of living. With households impacted nationwide, we want to ensure our customers are still able to make the most of their home through the year-round affordable products Ikea provides as well as limited time offers like 50% additional value through Buy-back."
“Through the Buy-back service, customers can not only make a sustainable choice by giving their pre-loved Ikea item a second life, they will also get an IKEA refund card with a dollar value so they can shop with us straight away."
The top five most common categories of furnishings that Aussies are bringing back to Ikea are: dining, storage items, living room seating, workspaces and bedroom furniture.
How does Ikea's buy back system work?
Using the online estimator tool, customers can find out the Buy-back value of their Ikea furniture before taking it to their local store. On arrival, an Ikea co-worker will assess the pieces in person and give the final agreed value on an Ikea refund card. The returned furniture is then resold at the As-is department across all Ikea stores or online.
The fine details
- You need to be an Ikea family member to take up the offer.
- Be sure to attain a Buy-back service quote between 18-29 August 2023 and return the item between 18 August-25 September 2023.
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