Hiring the right tradie for your home is important. But the professional relationship works both ways. To help keep the experience a positive one, we’ve put together a list of ground rules to follow.
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Seven etiquette tips for working with tradies
1. Establish a professional rapport
From the get-go make sure the lines of communication are well and truly open. It’s important to express your expectations and requirements clearly while working together to establish a plan. If there is something you are unsure about, honesty is the best policy.
2. Make their job easier
Clear the area that is to be worked on from any obstacles or breakable items. In addition, make sure your house is easily accessible, including making room for parking if possible. As for pets, even though your little pooch is harmless, it’s a good idea to keep them away from the area.
3. Offer a lunch space
If your tradespeople will be spending the entire day working at your house, they will more than likely have brought their lunch. Let them know where they can set up. Is there a shady table in the yard? Or a bench on the balcony they can use for their well-deserved break?
4. Check-in
Depending on the size of the job, it’s important to check in every couple of days and see how things are going. This includes asking if they need anything.
5. Don’t hover
There’s a fine line between being friendly and getting in the way. Keep your conversations short and let them do their job.
6. Show your appreciation
Offering tea, coffee or a plate of biscuits is a simple gesture to show your appreciation. At the end of the job, if you are happy with the work, make sure you take the time to give them a positive review online.
7. Be reasonable
Things go wrong and sometimes it’s out of your tradie’s hands. Although frustrating, stay calm and stick to the above points.
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